Our business is a business of passion. Our customers feel like our sales associates really care for them. Our people fix problems and they make dreams come true, and that's really what we're all about. If you want to create a caring environment for the customer, you have to start by caring for your associates. Over 500 of my associates carry the American Express corporate card, and frankly, it's a very important tool. The American Express corporate card. Author's people don't leave Home Depot without it.